Frequently Asked Questions

What are the differences between a 4-Stroke moped and a 2-Stroke Moped.

A 2-Stroke moped has two separate tanks for oil and fuel, this means that the oil is burned up as it is injected into the carburator with the fuel. This complete use of oil requires regular filling of the oil tank, additionally the 2-stroke creates more smoke and noise than the 4-stroke moped. However the benefits of the 2-stroke are the power and torque of the engine. The 2-stroke engine has all of its power in the low and mid range giving it great acceleration and hill climbing abilities.

A 4-stroke Moped has the same oil system as your car, with the moped's oil being changed at regular service intervals. This type of moped is much quieter and enviromentally friendly, the 4-stroke has a power band that is located in the mid to upper range which gives the moped a slower acceleration but more power once the moped is moving at speed.

Both models of engines are great for Hawaii, and what you use your moped for will determine which engine type will work for you. Please contact our sales department in Honolulu for more info or to have any questions answered. Contact Us.

How is my Moped Shipped:
Depending on availability of stocks, Orders usually ship within 2 business days. Orders on Oahu are Delivered Free of charge to your address or can be picked up at our warehouse location on 220 Puuhale Rd. off of Nimitz Hwy. Neighbor Island orders are shipped for a charge of $50 via Young Brother's  to their shipping terminal on Kauai And Hawaii. Orders on Maui are shipped to Maui Moto for the same charge of $50, where they are checked and made available for ride away pick-up at no additional charge.

How do I pay for my Moped:
Pacific Mopeds LLC accepts Debit/Credit Cards Visa, MasterCard, Discovery, American Express or cash. Sorry no personal checks and no money orders.

What maintenance does my moped need:
Your Moped requires regular maintenance, please consult your Owner's Manual and also visit our moped maintenance page for more info.

Break-in Period:
The break-in period is 300 miles. Follow the instructions in the owner's manual. The recommended speed for break in is no more than 20 MPH on 50cc mopeds.

Replacement parts:
You can order your parts from us or our authorized workshops, we keep a large inventory of parts for all of our models. The best way is to email us with your VIN#, Model, short description of the part and a picture of the part you need. There are a number of mopeds in the market that may appear to be the same as those sold by Pacific Mopeds, sorry but this may not be the case. Pacific Mopeds have superior quality engines, these engines are exclusive to our mopeds.

Registration and the VIN number:
On Oahu you will receive all your required paperwork when we deliver the moped. For the other Islands we normally mail the Certificate of Origin (MSO), bill of sale and other required documents 1-2 business days after we ship your moped. We request that each customer confirm their VIN after receipt of the vehicle. To confirm: simply send an email to info@pacificmopeds.com, include your original order/invoice number for the moped and the VIN of your moped in the email subject or body.

The VIN (Vehicle Identification Number) is a unique 17 digit combination of letters and numbers. It can be used to trace back the vehicle to the manufacturer as well as identify the model and year it was produced. The VIN can be found on the outside of the shipping carton or on the frame.

For registration on Maui and Hawaii, you will need to first have a safety check done. 

What if my questions were not answered here.
Feel free to contact us, One of Pacific Moped's team members will answer any and all of your questions. If you leave a voice message before 11:00am We will contact you that day. If after 11:00am We will contact you on the next business day. All times are Hawaii Standard Times.